Questions and Answers

When you have completed your purchase, we will send a confirmation to your email address.

If you have not received an order confirmation on your email, please make sure that it's not stuck in your spam folder.
If it's not, please contact us. Don't forget to provide the shipping address you provided when placing your order.

Unfortunately, we are not able to change an order once it has been submitted; this includes changing the color and size of an item, removing an item, or changing the delivery address.

Of course, you have the right to cancel your entire order. Please contact our customer service if you wish to cancel your order.

You have the right to cancel your order within seven working days. We are always trying to proceed with your order as fast as possible, which means it might have been shipped already.

Regardless, please contact us with your information and order number. We will issue a full refund to the payment method you used when purchasing.

Should the package already have left our warehouse, we will not be able to repay you until the order is back to us. Then it is treated as a regular return and the instructions on how to return your package can be found under shipping & returns.

This is free of charge for you.

Unfortunately, this is not possible.
However, should the product you wish to be sold out, we are happy to help you find alternatives. Please contact customer service for further assistance.

All prices include VAT. Pricing is shown in EURO for all markets except Sweden, where SEK is shown.

We offer payment with KLARNA, VISA, MASTERCARD and American Express through Klarna Checkout.

Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer payment through their KLARNA checkout. You can find more information about Klarna here and can read their terms of use here: In order to be able to offer a set of different payment options, we need to share your personal, contact and order information with the provider of each payment service. We recommend that you read their privacy policy above.The use of this information is regulated in accordance with current data protection laws and Klarna's privacy policy.